ELECTRONIC TUBULAR MOTOR INSTRUCTIONS (ZH25/35/45)

Applicable to: 25E series/ 35E series/ 45E series

The following is the instruction manual for electronic tubular motor, including blind motor system, heavy current control manual of the motor, instructions for setting up the remote control, and instructions for networking the motor with the App (WiFi, ZigBee, Bluetooth versions), etc.; Please feel free to check!

To begin, let’s take a brief look at the main functions, and button manual of the smart blind motor.

Electronic Tubular Motor- Rolling Blind Motor System

  • Wide voltage power supply
  • Electric limit setting
  • Wireless remote control and receiver
  • Smart home connection
  • Third position limit
  • A variety of control methods, compatibility is strong

Button Manual

Remote instruction

  1. By ‘+’ or ‘-‘ to switch channels, each channel can be associated with one or a group of motors for control. Each channel can control 50 motors to work at the same time.
  2. Channel C: It can control all the motors which are connected with this remote at the same time.
  3. Click the remote control “Set key” to enter the motor function setting state. For details, please refer to the motor and remote control manuals.


Then there are instructions on setting the 3 limits for tubular motors and the heavy current control manual.

Statement of Setting Limit

Operation manual

  • Press the “Up / open key”, the blind up.
  • Press the “Down / close key”, the blind down.
  • Press the “Stop key”, the blind stop running.
  • Long press the “Stop key” for 3 seconds, the blind automatically runs to third position (Only works when the third position limit is set).

Heavy Current Control Manual

General wiring


Heavy current control wiring

After a general understanding of blind motors, you should be eager to know how to control them, right? Here’s how to control the tubular motor by remote control.

Remote Control and Network Setting Manual

These operations only work for the remote control within the effective control distance, and the motor is in the power-on state, otherwise it doesn’t work.




Press the motor’s “Set key” 3 times in less than 5 seconds, then the motor trembles once, the connection is successful.

First running the motor to the limit position you want to set and pause, and then perform the following operations. If the motor has travel limit already, you need to clear the original travel before reset it.

Up limit setting


Down limit setting


Third position limit setting


You can delete the limit at any position

Delete up limit


Delete down limit


Delete third position limit


The limit back to factory mode (Delete all the limits)

Press the motor’s “Set key” 5 times in less than 5 seconds, then the motor trembles once, delete the limit successfully.


The following functions can be set as personal needs.

Change the remote control direction

When the control direction is opposite, the remote control can be used to switch the direction, and you can repeat the operation to switch.


Inching or continuation move action

When the inching action is needed, perform the following operations. (Repeat this operation can switch back to the continuation move mode.)


Lock or open the remote channel

If you need to hide the extra channels, you can perform the following operations. (Repeat the operation to unlock channel.)

Lock the channel: Do this operation when you have chosen the channel which you want to lock.
Open the channel: Do this operation whatever any channel.
(Repeat this operation for lock or open the channel.)


Delete the remote current channel from the motor


Delete current remote from the motor

To cancel the connection between the motor and current remote all channels.


Delete all remote control from the motor


Long press the motor’s “Set key” until the motor trembles once, then release motor in 5 seconds, the motor trembles once, set successfully.

Tubular Motor Video

Our tubular motors are suitable for most window blinds, this video shows a combination of a Shangri-La blind with a 25mm tubular motor, how is the motorized Shangri-La blind assembled?

Yea~ Knowing how the remote control works, it’s even easier to control the blind motor with a mobile phone App. Here are the networking steps for the 3 versions of APP, let your curtains move!

Smart Life App User Manual (TY-WiFi version motor)

Scan the QR code as below, or search “Smart life” in any App store, to download the App.

Method 1: In the case of power on, please press the motor ‘Set key’ 3 times in 5 seconds. The motor tremble once, waiting for connect with the App.
Method 2: Or pressing the remote control ‘Set key’ 6 times, the screen shows 6, then continue to press the ‘Stop key’ once time quickly in less than 5 seconds. The motor tremble once, waiting for connect with the App.

If the configuration fails, reconnect once time.

Note: Please make sure your phone and smart device are connected in the same WiFi.

Please feel free to contact us if you notice any faults with your motor other than those listed below.

Usual Malfunction

MalfunctionPossible reasonThe way for obviating malfunction
Motor no actionPower supply failureCheck the power supply
Motor can not get to the expected positionThe limits confuse due to wrong operationDo the motor travel limit initialization by remote or motor’s ‘set key
Motor without action controlled by switchThe cable or switch is brokenCheck the cable and switch
Remote control failThe current channel is not the right channel saved by motorPress the remote ‘channel key’ to switch to the channel motor have learned
Remote control failBattery insufficiencyCharge the remote control
Remote control failToo distant rangeDo not use the remote beyond the control range
Motor stops midwayThe fabric too heavyCheck the weight of fabric if beyond the max load capacity of motor
Motor stops midwayFabric blockedCheck if the track or the fabric is blocked
Other malfunctionsIf above method can not solve the problem, Please contact your dealerIf above method can not solve the problem, Please contact your dealer

Notice

App User Manual (ZigBee/ Bluetooth version motor)

Scan the QR code as below, or search “Smart life” in any App store, to download the App. Then please add the ZigBee or Bluetooth gateway into App first.

This operation can also be performed when the gateway cannot find the device or the network needs to be reconfigured.

Method 1: In the case of power on, please press the motor ‘Set key’ 3 times in 5 seconds. The motor tremble once, waiting for connect with the App.
Method 2: Or pressing the remote control ‘Set key’ 6 times, the screen shows 6, then continue to press the ‘Stop key’ once time quickly in less than 5 seconds, the motor will tremble once. Now it is waiting to be connected with the App.

If the configuration fails, please reconnect once.
(The premise of using method 2 is that the remote control has been connected to the motor.)

⚠ Please follow these steps to configure the motor.

1. Please make sure that the ZigBee or Bluetooth gateway is connected to the App, and then enter the homepage to choose the gateway which you want to connect.
2. Under the ZigBee page, “Add subdevice”.

3. The App will now search for the device and register to your account. Choose the curtain motor to connect, then reset the Device Name.

4. Back to the ZigBee page, choose the motor which you just added.

5. Enter the motor control page, now you can control the motor by App as well. Enter the motor setting page, can set the motor limit, timing control, change the motor direction, and so on.
6. On the motor control page, click “∠” in the upper right corner to enter the motor technical parameter setting page, you can check the device information, change the name, and so on.

Table of Contents

Related Wiki

Tell us your needs & expectations

Just take 1-2 minutes to tell us your ideas and requirements by completing the form below, and you will receive a response from a professional & trusted manufacturer within 12 hours.